Effective Date: 02/05/2025
Welcome to Litle Forest, a curated marketplace for handcrafted bonsai creations.
For the purpose of these Terms and Conditions, "we", "us", and "our" refer to VIDYA SAGAR VARMA VADAPALLI, whose registered office is located at Little Forest, 204, 2nd Cross Road, East of NGEF Layout, Kasturi Nagar, Bengaluru, Karnataka 560043. The terms "you", "your", "user", or "visitor" refer to any individual or legal entity accessing or using our website and/or making a purchase.
By accessing our website or making a purchase, you agree to be bound by the following Terms and Conditions:
The content on this website is for general information and use only and may change without notice.
We do not guarantee the accuracy, completeness, performance, or suitability of any content or materials on the site. You acknowledge that such content may contain inaccuracies or errors, and we expressly exclude liability for these to the fullest extent permitted by law.
Use of any information or material from this website is at your own risk. It is your responsibility to ensure that any products or services meet your requirements.
This website contains material that is owned or licensed by us, including but not limited to the design, layout, graphics, and images.
Unauthorized reproduction or use of this material is prohibited and may result in legal action.
All trademarks reproduced on this site, which are not the property of or licensed to us, are duly acknowledged.
Our website may include links to external websites for your convenience. These links do not signify our endorsement, and we are not responsible for the content of any linked sites.
You may not create a link to this website from another site or document without our prior written consent.
Any disputes arising from the use of our website or purchases made through it shall be governed by the laws of India. Jurisdiction lies with the courts of Bengaluru, Karnataka.
We are not liable for any direct or indirect loss arising from transaction failures, including but not limited to declined payments due to card limits or bank authorization issues.
All product descriptions, images, and prices are subject to change based on availability or updates from artists.
Product images are for reference only. Expect slight natural variations in size, shape, or pot design.
In the case of pricing or listing errors, we reserve the right to cancel or modify your order. If payment has already been made, a full refund will be issued.
Placing an order constitutes an offer to purchase.
Confirmation via email or SMS acknowledges your request but does not signify acceptance.
We reserve the right to accept or cancel any order due to availability or verification concerns. Cancelled orders will be refunded promptly.
Each bonsai is a unique, living creation. If the exact plant or pot is unavailable, we may substitute it with a similar product of equal or greater value, maintaining aesthetic and quality standards.
After placing an order, you will receive a confirmation via email and SMS. A separate notification will follow once your order has been shipped or delivered.
If you do not receive updates, please contact us at [email protected] or call +91-9966992122 (Monday–Saturday, 10:00 AM–6:00 PM).
Domestic Orders: Shipped via registered domestic courier companies or Speed Post.
International Orders: Shipped via registered international courier or Speed Post.
Orders are dispatched within 0–7 business days, or as per the agreed timeline at the time of order confirmation.
Delivery timelines are subject to courier/postal service norms. We are not liable for delivery delays by courier/postal services; our responsibility ends upon dispatch.
Delivery Address: All orders are delivered to the address provided at checkout.
For service-related issues, contact 7012042562 or [email protected].
All applicable product prices, taxes, and delivery charges are displayed during checkout. Orders are processed only after successful payment. We accept major credit/debit cards, net banking, and digital wallets through secure payment gateways.
If an order is cancelled by us, a full refund will be issued to your original payment method.
Please allow 8–10 business days for the refund to reflect.
Refunds are granted only under conditions specified in our Cancellation and Return Policy.
Due to the delicate and one-of-a-kind nature of bonsais, we do not offer exchanges. Kindly review all product details before making a purchase.
If your bonsai arrives damaged or in poor health, notify us within 24 hours of delivery. Send three clear photographs of the item from different angles to [email protected].
We will assess and inform you of your eligibility for a replacement or refund.
By interacting with Litle Forest, you consent to receive transactional and service-related communications via email, SMS, or phone. These are required for order processing and fulfillment and comply with all applicable regulations.
For questions, concerns, or support related to these Terms and Conditions, please contact:
Email: [email protected]
Phone: +91-9966992122
Hours: Monday to Saturday, 10:00 AM–6:00 PM